Delivery Information
Shipping & Delivery
Every Surprisebox is carefully packed and dispatched with love from Sydney, Australia.
Delivery Timeframes
| Delivery Option | Estimated Timeframe |
|---|---|
| Standard Shipping (Australia-wide) | 3–7 business days |
| Express Shipping | 1–3 business days |
| Sydney Metro | 2–4 business days |
Timeframes are estimates and may vary during peak periods such as Christmas, Valentine’s Day, and Mother’s Day.
Shipping Rates
| Order Value | Shipping Cost |
|---|---|
| Under $100 | Calculated at checkout |
| $100 and over | Free standard shipping |
| Express upgrade | Calculated at checkout |
Order Processing
Orders are processed within 1–2 business days of being placed. You will receive a shipping confirmation email with your tracking details once your order has been dispatched. We do not ship on weekends or public holidays.
Have a question about your delivery? Contact our team and we’ll be happy to help.